• Open from 9 am to 9 pm.
• Orders can be placed online 24 hours a day.

• Via email : boxoffice@ideative-sa.com
• Or by Call Center 920033240

• Online ( Visa, Master, MADA ).
• Onsite / Outlets ( Cash, POS)
• Bank transfer via Call Center.

Yes , through Call Center via bank Transfer .

Yes it is, we deal with pay-fort via Riyad bank.

When your payment has completed you will receive an email receipt confirming the booking , so please ensure you correctly input your email address right.

sometimes email service providers send emails to junk folders; folders; please check this before getting touch to confirm your booking. please do not book again as refunds can not be made.

Sorry all tickets are sold as non refundable or exchangeable .

Yes , as per as you choose in the floor plan of the venues.

The decision of whether or not to allow refunds is made by the promoter and we are usually contractually bound by the promoters’ refund policy. In most cases, the promoter will allow us to fully refund the ticket face value. If your event was canceled we will contact you by email or by phone to advise if a refund will be given and when.

If your event was rescheduled, we'll contact you with the new date and time as soon as we know. Please note that usually tickets can’t be refunded but we will advise this when we send you details of the rescheduled event.